Apprentice Administrator/Telesales Advisor

Employer

WORKFORCE SKILLS SUPPORT LTD

Employer address

Mansfield Business Centre,
Ashfield Avenue,
NG18 2AE

Apprenticeship summary

Working alongside our Business Development Team to generate interest with construction companies in relation to training. The role will involve updating the CRM system and central records, as well as assisting with coordination of training. Provide advice and support to existing and new clients / learners in relation to commercial training.

Working week:
Mon-Fri 8.00 – 16.30 with 30 mins lunch

Wage:
£13,312 to £23,795.20 a year

Apprenticeship level:
Advanced

Start date:
04/11/2024

Date posted:
17/09/2024

Closing date:
28/10/2024

About The Role

Join our dynamic Business Development Team and play a key role in generating interest among construction companies for our training programmes.

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. You will assist in coordinating commercial training courses and qualifications, ensuring they meet the Awarding Body and Industry Standards. You will also provide valuable advice and support to both new and existing clients and learners about our commercial training offerings.

Key Responsibilities:

Supporting the Business Development Team in generating interest with construction companies and other interested parties with an introduction to Workforce Skills Support through the means of cold calling, email marketing campaigns, and promotion of our services through advertising, and networking events.
Building and maintaining relationships with clients and providing an effective link between the client and their business development manager, as well as excellent verbal and written communication skills, are essential.
Creating and maintaining effective relationships with external training providers and other external partners.
Liaising with 3rd party providers for suitable dates and locations, negotiating agreed discounts, and maintaining our central tracker.

Essential Skills & Qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills:

Communication skills
IT skills
Attention to detail
Organisational skills
Customer care skills
Logical
Team working
Initiative

Training Plan:

Business administrator Level 3.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

This is predominantly a work-based programme which means that your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship, which you will attend in person at our Derby Road campus. Monthly tutorials are held via Microsoft Teams.

Apply Now!
Start your career journey with us and make a difference in the construction industry. Apply now to join our team as an Administrator Telesales Apprentice.

Apply via West Notts Colleg e
Apply via GOV.UK