Fresh Out Of College
In March 2023, Rubie found herself standing at the crossroads of her career. Fresh out of college, she was eager to step into the professional world but quickly realised how tough the job market could be for someone without experience. The demand for job experience often seems like a catch-22: how do you get a job without experience, and how do you gain experience without a job? But instead of feeling discouraged, Rubie chose a different path—one that would challenge her, help her grow, and ultimately set her on a course for a fulfilling career.
Rubie found her way to us when she decided to pursue a Level 2 Telesales Apprenticeship, driven by a sense of curiosity and the desire to dive into something new. “It was intriguing,” she recalls. “I wanted to learn something interesting, and the apprenticeship offered exactly that—plus the chance to gain both experience and a qualification at the end of it.”
Rubie’s Apprenticeship Journey
However, her journey was far from easy. Like many who step into the fast-paced world of telesales, Rubie initially found the experience overwhelming. “I struggled with product knowledge and just the idea of picking up the phone,” she admits. The thought of answering calls was nerve-wracking, and the steep learning curve made her question her decision at times. But what makes an apprenticeship unique is the blend of learning and doing. Through perseverance, support from her colleagues, and a commitment to improving every day, Rubie began to find her footing.
As the months went by, Rubie’s confidence grew. What once seemed like an insurmountable challenge became an opportunity for her to connect with people, understand their needs, and help them achieve their goals. “There’s nothing quite like the feeling of helping someone complete their NVQ or hearing back from a returning customer,” she shares with a smile. “Knowing that I’m able to assist someone with their construction training needs—it’s incredibly rewarding.”
Becoming A Fully-fledged Business Development Coordinator
At Workforce Skills Support, we’ve had the privilege of watching Rubie transform before our eyes. Her journey from an apprentice to a fully-fledged Business Development Coordinator is a testament to her hard work, determination, and ability to grow in the face of challenges. Rubie has become an integral part of our business development team, and her contributions have made her a great asset to our company. Her enthusiasm, dedication, and knack for building relationships have significantly strengthened our team and our ability to serve our clients.
Rubie’s apprenticeship journey and story is not just about her personal growth but also about the broader impact of apprenticeships. For anyone on the fence about pursuing an apprenticeship, Rubie has some straightforward advice: “Go for it! Unless you’re aiming for a specific industry that requires a degree, like medicine, an apprenticeship is an invaluable experience. You’re learning on the job, gaining practical and personal skills, and you’re not racking up debt.”
As someone who’s walked the path, Rubie also has some encouraging words for new apprentices:
“Don’t be too hard on yourself. Take each day as it comes. Take your time to understand the job and your role.”
These words of wisdom capture the essence of her journey marked by patience, persistence, and a steady march towards self-improvement.
Today, Rubie stands as a shining example of what can be achieved through dedication and the right opportunity. Her apprenticeship has not only provided her with a job and a qualification but has also equipped her with the confidence and skills she needs to succeed in her career. As she continues to grow with us at Workforce Skills Support, we’re excited to see the many ways she will continue to contribute to our team and our clients’ success.
Rubie’s apprenticeship journey is a reminder that with the right mindset and support, challenges can be transformed into stepping stones. Her story is one of resilience, growth, and the lasting impact of taking a chance on something new. We couldn’t be prouder of what Rubie has accomplished and look forward to what the future holds for her as an integral part of our team.